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Community Guidelines

Whop's Community Guidelines establish the standards for behavior and content on our platform. They apply to all users—sellers and buyers alike—ensuring our platform remains safe, trusted, and built on mutual respect.

These community guidelines apply to all content on Whop, including store pages, chats, forum posts, and direct messages. These guidelines are designed to promote trust, safety, and respect across the Whop community while protecting users’ ability to create, share, and engage freely.

You’ll find the following included in these Community Guidelines:

  • Prohibited Conduct and Content: conduct and content that is not permitted on Whop.
  • Reviews Guidelines: our policies and guidelines on reviews on Whop.
  • Earnings Claims: requirements for content that makes income or earning statements.
  • Enforcement: what happens if you violate our Terms of Service or these guidelines.
  • Reporting: how to report violations of these guidelines.

1. Prohibited Conduct and Content

Users may not engage in the following:

Adult and sexual content – pornographic content, sexually explicit material, or adult services. Content that is sexually suggestive involving minors is strictly prohibited.

Age requirements – Misrepresenting your age or allowing minors to use Whop in violation of our Terms of Service. 

Child safety – Creating, sharing, or soliciting content that exploits, sexualizes, or endangers minors; any content depicting child sexual abuse material.

Dangerous organizations – Promoting, supporting, or representing terrorist organizations, violent extremist groups, or organized criminal enterprises.

Fraud and deceptive practices – Engaging in scams, phishing, pyramid schemes, misleading product descriptions, fake reviews, false earnings claims or any deceptive business practices; manipulating pricing or artificially inflating engagement metrics. 

Hacking and security violations – Tampering with security features, bypassing content restrictions, reverse engineering code, spreading malware, or disrupting servers and networks.

Harassment and hate speech – Engaging in unsolicited, unwelcome, disrespectful, abusive, or offensive behavior toward any user, including user-targeting attempts (such as coordinated bans, mass reporting, or attacks on other users’ social media accounts), unwanted physical intimidation, doxxing or coordinated harassment (“raids”), or depicting individuals negatively based on protected characteristics such as race, ethnicity, religion, gender, age, sexual orientation, or disability. Content that promotes hatred, discrimination, or violence against individuals or groups based on these characteristics is strictly prohibited.

Illegal activity – Using the Service or selling products for any unlawful purpose, violating local, state, national, or international laws.

Impersonation and fraud – Pretending to be someone else, misrepresenting identity or affiliation, or accessing another user's account without permission.

Intellectual property violations – Selling, leaking, or disclosing proprietary data or information obtained through the Service; infringing on third-party copyrights, trademarks, or proprietary rights; selling counterfeit goods or unauthorized replicas.

Payment and transaction abuse – Engaging in payment fraud, chargeback abuse, money laundering, or other financial misconduct. 

Platform manipulation – Creating fake accounts, artificially inflating engagement or sales metrics, evading bans, or coordinating inauthentic behavior. 

Privacy violations – Collecting or sharing personal information of other users or third parties without consent; doxxing or publicly sharing private information to harass or intimidate.

Prohibited products and services – Selling items or services listed in our Prohibited Products & Services Policy, including but not limited to weapons, illegal drugs, pharmaceuticals without authorization,  or other restricted items.

Self-harm content – Promoting, glorifying, or providing instructions for suicide, self-injury, or eating disorders.

Solicitation and spam – Sending unsolicited offers, advertisements, or promotions to other users; posting repetitive or irrelevant content.

Unauthorized data access – Using bots, scrapers, crawlers, or other automated tools to access or collect data from the Service. 

Violent and graphic content – Sharing excessively violent, gory, or disturbing content intended to shock or disgust.


2. Reviews

Reviews play a vital role in helping prospective customers make informed purchase decisions. To ensure fairness and transparency, all reviews must adhere to the following guidelines:

  • Honest & Accurate – Reviews should reflect genuine opinions, findings, and experiences. False, misleading, or unsubstantiated information is not allowed.
  • Full Disclosure – If you have any connection to the creator that could influence your review—such as employment, free products, or affiliate relationships—you must clearly disclose it.
  • Incentivized Reviews – Creators offering incentives for reviews must inform users of these guidelines, monitor content, and report non-compliant reviews to support@whop.com. You may not provide incentive for a fake review.

We will not approve reviews that contain:

  • Spam or repetitive content – This includes excessive use of symbols, distracting text, or irrelevant images.
  • Private information – Do not share your own or others' personal details, such as phone numbers, email addresses, mailing addresses, or license plates.
  • External links – To prevent phishing and malware risks, links are not allowed, including those with referrer tags or affiliate codes.
  • Prohibited content – Reviews must not contain anything that violates these Community Guidelines.

If you come across a review that violates these guidelines, you can report it by clicking the report button next to the review.


3. Earnings Claims

When your User Content contains express or implied statements about the ability to earn income (“Earnings Claims”), you must:

  • Ensure that any Earnings Claims are not false, deceptive, or misleading in any respect, including by implying that atypical results are typical
  • Have a reasonable basis to substantiate any Earnings Claims you make
  • Account for material expenses incurred in generating income when Earnings Claims reflect gross income
  • Ensure that any Earnings Claims contained in testimonials are accurate and either representative of generally expected results, or accompanied by a clear and conspicuous disclosure of (1) relevant context, such as time and effort expended, and (2) typical and ordinary earnings.
  • Comply with all applicable legal requirements, including U.S. Federal Trade Commission guidelines.

4. Enforcement 

Violations of these Community Guidelines may result in content removal, account suspension, permanent ban, legal action, or reporting to law enforcement authorities. The severity of enforcement action depends on the nature and frequency of the violation.

If you violate our guidelines, we may take one or more of the following actions:

  • Remove content
  • Limit platform access
  • Suspend your account
  • Withhold payouts
  • Claw back withdrawals from your bank account
  • Refund customers

We enforce these measures to maintain a fair and secure marketplace for all users. Users may appeal enforcement decisions by contacting support@whop.com within seven (7) days of notification.


5. Reporting

If you encounter content or behavior that violates these guidelines, please report it through support@whop.com. We review all reports and take appropriate action. Submitting false or bad-faith reports may itself result in account action.